I. Introductory Provisions
These General Terms and Conditions are an integral part of the Prognessa Academy Online Training Purchase (hereinafter referred to as the “Training”) and govern the relationship between the Training Provider and the Customer.
The Training Provider is (hereinafter referred to as the “Provider”):
PROGNESSA, s. r. o.
Bélu Bartóka 20/A , 2nd floor, 979 01 Rimavská Sobota
Slovakia
ID No.: 51700263
VAT No.: 2120756297
The Provider provides educational services in the field of digital marketing and has the personnel and material capacities to provide instruction in the field of digital marketing (hereinafter referred to as “Educational Services”).
The customer is interested in providing training services for himself and cannot be replaced by another person during the purchase of training.
The competent supervisory authority is the Slovak Trade Inspection, SOI Inspectorate for Banská Bystrica Region, Dolná 179/46, 974 01 Banská Bystrica.
II. Characteristics of the educational service
Educational service means a set of online training courses in the field of digital marketing “Prognessa Academy”. The Prognessa Academy aims to provide the Customer with a practical understanding of advertising on online platforms.
III. Rights and obligations of the Provider and the Customer
The Provider undertakes to provide the Customer with video material with expert knowledge through its training courses. The Provider shall be obliged to provide all instructional material for each Customer, the cost of which is included in the price of the training.
The Provider shall have the right to change the content of individual video materials.
The Provider shall have the right to transfer its rights and obligations under the General Terms and Conditions to a third party (hereinafter referred to as the “Assignee”), but shall ensure that the Assignee fulfils its obligations as if it were fulfilling these obligations itself. In this case, the Acquirer is also entitled to fulfil its obligations under the General Terms and Conditions through third parties (e.g. through the Provider), but it is liable to the Customer as if it had fulfilled these obligations itself.
IV. Payment terms
The amount of the fee for Prognessa Academy online training is set by the Provider’s business management on the date of ordering the online training.
The Customer acknowledges that the payment data required for the payment of the fee will be stored on the payment gateway GoPay, which handles this data in accordance with the international security standard PCI-DSS Level 1 (the highest level of data security in the financial sector).
V. Complaints Procedure
Online Training
In the event of dissatisfaction of the Customer with the online training, the Customer shall not be entitled to demand a refund of the training amount. An exception applies if the Customer demonstrates within 48 hours of the order that he/she has removed all materials and no longer has any of the materials supplied by the Provider in his/her computer and email inbox.
Payment and entitlement to online training
By paying the amount for the online training, the Customer is entitled to receive the video materials and the accompanying training documents. If the Customer has not obtained the necessary materials, the Provider’s support should be contacted and the Provider shall take care of the remedy.
VI. Copyright
The Customer is entitled to view and download materials from www.prognessa.com/academy for personal, non-commercial use only and provided that all copyright and proprietary notices contained in the original materials and all copies of the materials are adhered to. Customer is not authorized to modify, publicly display, perform, distribute or otherwise use the materials from this portal in any way for public or commercial purposes. Use of the materials available on www.prognessa.com/academy is prohibited on other websites without prior agreement with the operator. The materials on www.prognessa.com/academy are protected by copyright. Unauthorized use of materials from www.prognessa.com/academy constitutes a violation of copyright, which has civil as well as criminal consequences.
The Customer is not authorized to copy or distribute any materials obtained by purchase from this site, and thus may not use the materials for his/her own enrichment.
The Customer is not authorized to provide his/her access to the materials to a third party.
The Customer is not authorized to allow others to view his/her purchased online training courses.
VII. Privacy Policy
By purchasing online training, the Customer declares that, in accordance with the Personal Data Protection Act, he/she agrees to the processing of his/her personal data for the purposes necessary for the provision of online training. At the same time, the participant agrees to the processing of data for marketing purposes.
VIII. Final Provisions
These Terms and Conditions come into force and effect on 12.10.2020.
The Provider and the Customer agree that their relationship based on the above Terms and Conditions shall be governed by the provisions of Act No. 513/1991 Coll., the Commercial Code, as amended.
The invalidity of any provision contained in the General Terms and Conditions shall not invalidate the other provisions, which shall not be affected by such grounds of invalidity.
Any amendments to the above terms and conditions may only be made on written application.
